Refund & Cancellation Policy

1. Overview

At Opus Vidya, operated by Ascircle Solutions Private Limited, we are committed to providing high-quality education content and services. This policy outlines our refund and cancellation terms.

2. Refund Policy

Refunds are provided only in cases where we are unable to deliver the agreed-upon services. All refund requests are subject to review and approval by our team.

Refunds will be considered if:

• We are unable to provide the service as agreed
• There are significant technical issues on our end that prevent service delivery
• Services are cancelled before work commences

No refunds will be provided for:

• Change of mind after service delivery
• Services already rendered or content already delivered
• Violation of our Terms & Conditions
• Technical issues on the client's end

3. Cancellation Policy

Clients may cancel services by providing written notice to contact@opusvidya.com.

• Before Service Commencement: Full refund minus processing fees
• After Service Commencement: No refund; charges apply for work completed
• Subscription Services: Can be cancelled anytime; no refund for current billing period

4. Refund Process

To request a refund:

1. Send an email to contact@opusvidya.com with subject "Refund Request"
2. Include order details and reason for refund
3. Our team will review within 5-7 business days
4. If approved, refund will be processed within 10-15 business days

Refunds will be issued to the original payment method. Processing fees and transaction charges are non-refundable.

5. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on our website.